Frequently Asked Questions

Web and Digital questions for Surf Pines

"I was very surprised and disturbed to find issues of the SPA quarterly Breeze newsletter on the website of the Clatsop County Historical Society. It is not public domain information that I'm aware of. Who was responsible for this?"

I’d like to provide some historical context regarding this matter, as the decision to make the Breeze publicly accessible dates back to January 2020.

In 2019, the Breeze was still being published in a black-and-white print edition, typically eight pages or fewer. The cost of printing and mailing these editions exceeded $1,600 annually. Recognizing that this was not in the best interest of the association, the newly formed Communications Committee evaluated alternatives and discussed them with then-editor Holly Roose. After careful consideration, it was decided that transitioning to a digital edition would be more cost-effective and beneficial for the community.

One of the key reasons for this shift was the significant number of new residents moving into Surf Pines. A digital edition, published on our publicly viewable blog, provided an accessible way for both new and long-standing members to stay informed about community news and activities.

During discussions with the Board of Directors at that time, concerns were raised about the inclusion of personal contact information—such as details for Board members, committee leads, and administrative staff—that had appeared in the print editions. Additionally, the Board expressed concern that gate codes were sometimes included in the Breeze. To address these issues, both personal contact information and gate codes were removed from the new digital Breeze before it was made publicly available. Since January 2020, the Breeze has been accessible on our Surf Pines blog at blog.surfpines.org.

These changes were communicated to the membership through mass emails, announcements on the members-only section of our SPA website, and in the first digital edition of the Breeze itself. Additionally, we undertook the project of digitizing prior editions of the Breeze, with some issues dating back to 1970.

Given that Surf Pines is the largest planned community in Clatsop County, with roots stretching back to the late 1940s, the Communications Committee believed it was important to preserve our rich history. To ensure this history was accessible for future generations, we decided to archive the complete collection—over 200 editions—of the Breeze with the Clatsop County Historical Society’s digital archive. This decision was communicated to members and added to the SPA website’s members-only Breeze newsletter page and our public historical section page.

Since transitioning to the digital format in 2019, the Breeze has contained no personal information or sensitive security details such as gate codes. Making these archives publicly available not only preserves Surf Pines’ vibrant history but also provides current and future members with a window into how our community evolved from just five homes into the thriving 406-property neighborhood it is today.

Please don’t let the concerns of a few individuals who prefer to keep our community’s story private overshadow the value of sharing our rich history. I encourage you to share your thoughts on this matter with the Board.

 

Hello HOA, Since I do not have any reason to carry a cell phone with me 24/7, I would like the HOA to send me a printed copy of this and future Breeze newsletters

Thank you for your inquiry. The reason we are distributing the breeze and many other of our Surf Pines items digitally is to keep our costs under control. Just as the Astoria Golf and Country club we have done this to keep your association dues at the low levels they currently are at.

For example to produce and mail the breeze as it currently is would cost SPA around $4600 a year. Currently with our dues at $535 per year we had estimated two years ago that our reserves would be in the red by2023. So we had to figure ways to control our expenses. Fortunately due to Covid we held off any road improvements through all of 2020 and half of 2021 so we have held off raising dues this year. 

That being said if you would like a printed copy please feel free to contact Ken at the security gate and he would be more than happy to print a copy off for you.

I would like to make you aware that mailchimp, through my own experience, creates spam calls and texts to everyone on your list. Can we find a different way to handle this to help us not be exposed to all of this spam?
Thanks for your inquiry. Your concern is valid but is not necessarily an issue for SPA. Many companies use MailChimp and Constant Contact to enroll new members and then harvest these contacts and sell them to other companies. It is not MC or CC that cause the spam and in fact have a robust anti abuse policies. https://mailchimp.com/help/how-mailchimp-prevents-and-handles-abuse/ 
 
SPA is different in that we only have emails of verified SP residents in MailChimp and only Debbie and I enter those in manually. We do not link our SPA database to MailChimp for updating and never share this list with anyone. This is to prevent just the issue you describe.
 
Secondly, our new SPA database is SalesForce and was designed by Debbie, Scott Roose and myself. Scott is also a Sales Force consultant. It is designed to be secure with only the three of us having access.  The directory comes from our database. When it is created it is saved as a more secure pdf not excel.  It is only accessible by our member only web or if I send out notice to the verified members we have manually entered.
 
While nothing is ever totally secure but with Scott’s expertise and Debbie’s diligence we have a more secure system then most.  I am available most of today if you want to discuss further. My number is 509-993-3889. Tom Smith
Is the Surf Pines "Next Door" group limited to residents only? I'm seeing postings on Next Door labeled "Your Surf Pines Neighbors" as well, which seems to be comprised of people outside of our community. ..

(rest of question) 

My reason for asking is a concern that the postings about the gate being out of service may be getting out to the general public, and I don't think it's something we should be advertising. 

If the Surf Pines Next Door page is accessible to everyone on Next Door, then information pertaining to residents only, and especially about security issues, should only be provided via email and/or posted to the Surf Pines FB page.

Answer: 

With Nextdoor you can limit postings to only homes in Surf Pines. Anything we post like the gates are limited to SPA. Other items like the County postings I post to anyone or SP neighbors. Thanks for asking